Shipping policy
Shipping Policy
Last Updated: August 20, 2026
Thank you for shopping with Adornia.
1. Order Processing
Orders are normally processed within 1–3 business days after order confirmation.
Orders placed on weekends or public holidays may be processed on the next business day.
During sales, promotions or periods of unusually high demand, processing may take longer.
2. Delivery Time
Estimated delivery times may vary depending on the destination, courier service and other circumstances.
For most domestic orders within Pakistan, delivery may take approximately 3–7 business days after dispatch.
Remote areas may require additional time.
These are estimates and are not guaranteed delivery dates.
3. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout or communicated before order confirmation.
Any free-shipping promotion will be subject to the terms stated in that promotion.
4. Cash on Delivery
Where available, Cash on Delivery (COD) orders may require confirmation before dispatch.
Please provide an accurate and reachable phone number when placing a COD order.
5. Order Tracking
Where tracking is available, tracking information may be provided after the order has been dispatched.
Tracking updates may take some time to appear in the courier's system.
6. Incorrect Address
Customers are responsible for providing accurate delivery information.
If an order cannot be delivered because of an incorrect or incomplete address, additional delivery charges or re-delivery arrangements may apply.
7. Delayed or Lost Orders
Delivery times can occasionally be affected by weather, public holidays, courier delays, incorrect addresses or other circumstances outside our reasonable control.
If your order appears significantly delayed, contact our customer support team so we can assist you.
8. Failed Delivery
If a courier is unable to deliver an order because the customer is unavailable or refuses to accept a COD order, we may contact the customer to arrange another delivery attempt.
Repeated failed deliveries may affect future COD eligibility.
9. Contact
For shipping questions, please contact us through our official Contact Us page.
Adornia